RERA / HRERA Cases
Complaints against builders and promoters for delay, refund, possession and compensation before the Real Estate Regulatory Authority.

Overview
Buying a home is usually the largest purchase of a lifetime. When a builder delays possession, changes the plan or refuses to refund money, buyers can feel helpless. The Real Estate (Regulation and Development) Act, 2016 gives homebuyers a direct remedy before the Real Estate Regulatory Authority. In Haryana, this is HRERA, which has a bench at Gurugram.
Advocate Himanshu Sharma represents homebuyers and, where needed, other parties in proceedings before HRERA, and prepares each complaint with the facts, the agreement and the payment record that the Authority expects.
When you can complain
Typical grounds include delay in handing over possession beyond the date in the builder buyer agreement, a project that has stalled, major differences from the promised plan or specifications, defects in construction, non refund of money after cancellation, and failure of the promoter to register the project. Where a promoter fails to give possession on time, the Act allows an allottee who wants to withdraw to claim refund of the amount paid along with interest, or to stay in the project and claim interest for every month of delay.
How a complaint proceeds
A complaint is filed with the Authority with supporting documents. The promoter is given notice to reply, the parties are heard, and the Authority passes an order, which can include refund with interest, possession, or compensation. Orders can be executed if the promoter does not comply. A party unhappy with an order may appeal to the Haryana Real Estate Appellate Tribunal within the time allowed.
We explain the likely timeline and amount of interest realistically, and we help you decide whether to seek a refund or possession.
Reviewing your agreement
Before you sign or pay further instalments, it is worth having the builder buyer agreement reviewed. We check clauses on possession date, delay interest, cancellation, carpet area, extra charges and one sided terms, and we advise on what is negotiable. If you have already signed, we assess your rights under the agreement and under the Act.
Documents to bring
- Builder buyer agreement or allotment letter
- Payment receipts and bank statements
- Demand letters and correspondence with the builder
- Brochure, advertisements and promised plan
- Project registration details
- Any notices exchanged so far
Common questions
Can I get interest on a delayed flat? Yes, the Act provides for interest on delay, subject to the facts and the Authority's order.
Do I need to go to a civil court? RERA provides a dedicated forum, and many disputes are filed there.
Is my money safe if I complain? Filing a complaint does not forfeit your rights, and we advise on the safest approach for your case.
What we handle
- Refund with interest for delayed projects
- Possession and compensation claims
- Complaints before HRERA
- Builder-buyer agreement review
- Appeals before the Appellate Tribunal